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• Initial Phone Call / Consultation
  
  
• Initial Client Meeting / Project Review

• Review scope of project and plans

• Site Visit with Sub-Contractors

• Site meeting of contractor and critical subcontractors.
• Review all existing site conditions and any interdependencies between trades.
• Full take-off of all existing conditions is taken by contractor including photos.

• Prepare Estimate

• Preliminary construction estimate or
• Fixed cost estimate (If construction drawings were available for pricing)

• Contract / Estimate Submittal

• Lump sum contract or
• Cost-Plus a percentage fee contract

• Awarding of Contract to Craftsmen

• Introduction of project manager to owners
• Project turn-over to project manager from sales
• Full construction process review

• Critical Path Project Schedule Review with Owners

• Project Start

• Selections List Prepared for Owners

• A category-by-category breakdown is provided to streamline the selections process

• Draw Requests Sent to Owners on 1^st and 15^th of each month

• Draws made on basis of percentage of job complete
• Payments due before 10^th and 25^th of same month

• Pre-Completion Owner / Contractor Walk-Through

• Punch lists are prepared with review of Owners and Architect, if applicable.

• Job Completion / Final Payment

• Warrantee Period Begins

• Three month follow-up service program – After 3 months Craftsmen has an automatic customer service follow-up program
• One year follow-up service program